This hotel suits me perfectly with great Wi-Fi, 24-hour reception, and a cozy bar lounge. I appreciated the staff returning my shower bag. The friendly service made my stay memorable. I recommend it and will be back for Christmas.

I had a fantastic stay in a spacious suite. The breakfast was diverse and freshly prepared daily. Staff were friendly and accommodating throughout my visit. The location offered easy access to local attractions and dining options. Great amenities. 😊

i had a wonderful stay at this hotel, which vastly exceeded my previous experiences in hamburg. the large suite was immaculate and provided all the comforts needed for a romantic getaway. the staff's hospitality made our stay even more memorable, making us feel truly valued.

wi-fi connection was unreliable

Spacious suite with a well-stocked mini bar. The location is decent, but the Wi-Fi connection was consistently slow.

excellent stay but minor issues experienced

The breakfast offered an impressive variety, making mornings delightful. The hotel's staff went beyond expectations to ensure a memorable stay.

The room’s temperature control could have been more responsive.

Had a fantastic 5-night stay where I enjoyed the lovely tea selection at breakfast and found the bathroom shower big enough to relax for ages. I loved unwinding in the serene garden area and the spa lounge after a day of exploring. One minor hiccup was the initial request for a deposit on arrival, but it was quickly sorted. 🌼

It was just a balanced option for a weekend outing in Hamburg with very good value for money. The staff were helpful and friendly, making our stay more enjoyable. If you don't want breakfast at the hotel, there are several bakeries nearby to check out.

We just loved our stay! The suite was spacious and cozy with great amenities. Breakfast was incredible, especially the made-to-order omelets! The location is super convenient for exploring Hamburg.

The contemporary design of the lobby with sleek gray marble and bright red chairs created a welcoming environment. The staff were exceptionally friendly, always ready to assist, making my stay comfortable and enjoyable as a senior traveler.

Improve accessibility options for seniors at entrances.

The culinary scene nearby is top-notch! Grab a bite at Karo Fisch for killer seafood or swing by Cafe Panther for a cozy brunch. Also, the suites are spacious and a delight after a day out. The staff are super helpful, giving me plasters for my sore feet!

On the downside, the Wi-Fi was a real struggle, making it tough to keep up with work. Also, the minibar prices felt like a bit of a rip-off. I’d rather grab a cold one from a shop down the street.

Great spa facilities and friendly staff, but a bit far from attractions.